Refund policy
At Stuff and Things, we want you to be happy with your purchase. If something isn't right, we're here to help.
Damaged or defective items
If your order arrives damaged, defective, or significantly different from what was advertised, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos or a short video showing the problem
- Photos of the packaging if it was damaged during delivery
We'll review the issue and, where appropriate, offer a replacement or refund.
Incorrect items
If you received the wrong product, please contact us within 7 days of delivery. We'll work with you to resolve the issue.
Change-of-mind returns
Because our products are shipped directly from our fulfillment partners, we generally do not accept returns simply because you changed your mind.
If you have a special circumstance, contact us and we'll see what we can do.
Refunds
If your refund is approved, we'll issue it to your original payment method.
Depending on your payment provider, it may take several business days for the refund to appear in your account.
Non-returnable items
For hygiene and safety reasons, certain beauty and personal-care products may not be eligible for return once opened or used.
Contact
For any return or refund questions, contact us at: